Terms & Conditions

Effective Date: 27/03/2025
Last Updated: 25/03/2025

Welcome to Aromagic, operated by Raythala Brothers LLP (“we,” “our,” or “us”). By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

General Terms

  • These Terms govern your use of Aromagic’s products, website, and services.

  • By accessing or purchasing from our website, you confirm that you are at least 18 years old or have legal parental/guardian consent.

  • We reserve the right to update, modify, or discontinue any aspect of our website or services without prior notice.

Products and Orders

  • Our products, including premium perfumes, attars, essential oils, room fresheners, belts, and wallets, are subject to availability.

  • We strive to display accurate product descriptions and images, but we do not guarantee exact matches due to variations in color and appearance.

  • We reserve the right to cancel or refuse any order if fraudulent activity or unauthorized transactions are suspected.

Pricing and Payments

  • All prices are listed in Indian Rupee and are subject to change without notice.

  • We accept payments via secure third-party payment gateways. We are not responsible for any transaction failures or delays caused by these providers.

  • Prices do not include shipping fees, taxes, or duties, which may be applicable based on your location.

Shipping and Delivery

  • Shipping times and costs vary based on your location and the selected shipping method.

  • We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.

  • In case of lost or damaged shipments, please contact our support team for assistance.

Returns and Refunds

  • Returns are accepted only for defective or incorrect items. The product must be unused and in its original packaging.

  • Refunds will be processed after we inspect the returned item.

  • We do not accept returns or exchanges for personal care items such as perfumes, attars, and essential oils due to hygiene concerns.

  • Customers are responsible for return shipping costs unless the return is due to our error.

Intellectual Property

  • All content on our website, including images, logos, designs, and text, is the exclusive property of Raythala Brothers LLP and is protected under intellectual property laws.

  • You may not copy, reproduce, or distribute our content without written permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product usage is at your own risk, and we are not responsible for allergic reactions or misuse of our products.

User Conduct

  • You agree not to use our website or services for any illegal, harmful, or abusive activities.

  • Any fraudulent transactions, false information, or breach of these Terms may result in account suspension or legal action.

Privacy Policy

  • By using our website, you agree to our Privacy Policy, which outlines how we collect and use your personal information.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Surat.

  • Any disputes shall be resolved in the courts of Surat Jurisdiction.

Contact Information

For any questions or concerns, please contact us at: +91 8866117477

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.