Refund Policy

Any damage that occurs after the products are delivered is not Aromagic's responsibility.

In the event that a claim is made regarding missing products, leaks, breakage, damage, or an inaccurate product, an unboxing video must be included with the original packaging.

If you would like to claim a refund, please call our customer service at +919909407385 or send an email to support@aromagicperfume.com with the required photos and videos for your claim and the subject line "Refund For [order id]."

Please decline to receive a shipment from the delivery partner right away if it is tampered with, damaged, or defective.

Delivery fees are not included in the refund amount because delivery partners do not reimburse them.

Within 4–7 working days, any cash on delivery refunds will be credited to the customer's bank account in the manner described above.

With the above given information, a refund claim must be submitted within 24 hours after the order's delivery.

Approval of the refund, it could take up to 15 days for Aromagic to credit your account.